Général
What is play dough made of?
Our play dough is made from non-toxic, child-friendly materials. We use a combination of flour, salt, cream of tartar, water, natural food coloring, coconut oil and kid-safe scents to create our vibrant and sensory-rich play dough.
Our handcrafted playdough is fully compostable, making it a planet-friendly choice.
Is your play dough safe for children?
We take safety of your children seriously, and our products are 100% natural, non-toxic and free from harmful chemicals. However, please supervise young children during playtime to ensure they don't ingest the playdough.
Are your products eco-friendly?
Absolutely. We are committed to sustainability. Our play dough is compostable, and our packaging is eco-conscious. Even our glitter is eco-friendly and biodegradable. We strive to minimize our environmental footprint.
Do you offer scented play dough?
Yes, we offer scented playdough with captivating aromas. Our scents are carefully selected to be both delightful and safe for children.
How should I store the play dough?
To keep your play dough fresh, store it in an airtight container in a cool, dark place. Prolonged exposure to heat, light, and air can affect its quality.
What age is your play dough suitable for?
Our play dough is recommended for children aged 3 years and older.
How can I remove play dough from fabrics and surfaces?
Use a gentle touch and a soft cloth to remove dried playdough from fabrics or surfaces. Avoid using harsh chemicals, as our play dough is water-soluble.
Do you offer international shipping?
Currently, we ship within Switzerland only.
How do I care for my tools and accessories?
After using your tools and accessories, it is important to wash them immediately with warm soapy water, rinse out the soap and leave to dry. Do not soak them in water or put in the dishwasher.
What is your return policy?
We do not offer refunds or exchanges unless the item you receive is faulty. If you believe you have received a faulty item, please contact us within 7 days of receiving your order, and we will work with you to resolve the issue.
Can I order lost or missing parts?
Absolutely! We're happy to assist you in ordering lost or missing parts, and there may be a charge associated with this service. Please reach out to our customer support team to discuss the specific details and cost associated with ordering replacement parts. Your satisfaction is our priority, and we're here to help you complete your playdough kit.
How long does your playdough last?
Our playdough typically has a shelf life of 3-6 months. Proper storage in an airtight container can help maintain its freshness.